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Revision as of 20:14, 30 July 2008 by Noah (talk | contribs) (Troubleshooting Video Uploads)
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Do you have a collection of family videos sitting on a shelf? Do you use a webcam to chat with distant relatives? Videos are a great way to capture special events and communicate with your family, but until now, they've been hard to organize and share. From baby's first steps to wedding anniversaries, from family reunions to family interviews, now you can use Geni to organize and share your family videos.

Geni's new video feature is free, fast and private:

  • Unlimited uploads with no fees
  • Simple upload process
  • Your videos are only viewable by your family

You can instantly tag which family members are in your videos and permanently archive your videos by adding them to an event on your family timeline. Multiple people in your family can tag their media (photos and videos) with a common event, thereby creating a virtual scrapbook of that event. For example, multiple family members can instantly create a virtual scrapbook of a wedding by tagging all their photo albums and videos with that event.

Adding videos to individual profiles and events adds another dimension to your family history. Your Family will be notified when you upload new videos, so they can view the videos and add comments. Uploading a video is easy, so get started today!

Video Specifications

Although anyone in your family can view the videos on Geni, one of the following browsers is required to upload a video:

Mac

  • Safari

PC

  • Internet Explorer 6
  • Internet Explorer 7
  • FireFox 2

Troubleshooting Video Uploads

  1. Play your video on your computer and make sure it runs through completely with sound
  2. If you have a PC, try uploading it to Geni using Internet Explorer
  3. If possible, try encoding it using a different format, such as mpeg-4
  4. Quit your browser, uninstall the plug-in (see instructions below), restart your computer and try again (you'll need to re-install the plug-in before uploading again)
  5. If none of these work, email us (at help@geni.com) the following information:
    • Platform: PC or Mac
    • Browser: name and version number
    • Computer: brand and specifications (if you know them)
    • Original video file: if feasible

Instructions to uninstall the plug-in

Mac OS X/Safari PlugIn: (steps require administrator privileges) 1. Remove the file genipublisherhowelladpcm.component from /Library/QuickTime/ 2. Remove the file Geni Publisher.plugin from /Library/Internet Plug-Ins/

Windows/Firefox PlugIn: 1. Open the add ons windows 2. Click the plugIns button 3. Select Geni Publisher, click the remove button 4. Restart Firefox

Windows/Internet Explorer Active X Control: 1. Open the folder: C:\windows\Downloaded Program Files\ 2. Right click Geni Publisher 3. Select remove

Known Issues

There is a know caused by the presence of an MPEG1 video track in the input file. The problem occurs *only* when the input file has an MPEG1 video track.

A possible work around is conversion to an alternate format prior to loading the file with the plugIn.

- if using QT pro, I would suggest conversion to QT mov using animation or none for the video compressor

- use ffmpeg to convert the file from a mpeg1 video/container to a mpeg4 video/container file.


There is a useful and free video conversion program. It's called Avidemux. You can use it to convert an mpeg-1 to a DivX avi file.

Once in Avidemux:

  1. open your original video
  2. change the Video dropdown to "MPEG-4 ASP (Xvid4)"
  3. keep the Audio dropdown as "Copy"
  4. keep Format as "AVI"
  5. select Save Video from the menu
  6. upload the resulting file to geni

Here are links PC version: http://www.download.com/Avidemux/3000-13631_4-10829933.html

Mac Version: http://www.download.com/Avidemux/3000-2200_4-10829935.html

Video Tagging

'Tagging' a photo is a way to indicate who is in a Video on Geni. You can tag a Video with a person's name by clicking the 'edit' link next to 'In This Video' under any Video. You can choose a name from the pop-up list or start typing the name of a family member or a family friend. When you have added the name of each person in the video click done.

This video will now be associated with each person you tagged.

Video Notifications

For information on the Media Digest and Media Comments notifications please view the Notifications page.

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