Difference between revisions of "Typical replies"

From Wiki

Jump to: navigation, search
m (Public vs. Family)
(Public vs. Family)
 
Line 20: Line 20:
 
Hello,
 
Hello,
  
just wanted to tell you that you made this a PUBLIC discussion. It can be seen by ALL Geni users (and Google). You especially do not want to write your email address, where spammers can see it. A Public Discussion is actually LESS likely to be seen by your actual family. So you MIGHT want to delete your comment, and start over with a new Family Discussions which will be visible ONLY to your Family-Group.
+
just wanted to tell you that you made this a PUBLIC discussion. It can be seen by ALL Geni users (and Google). You especially do not want to write your email address, where spammers can see it.
http://www.geni.com/discussions?discussion_type=private
+
 
 +
Your family is actually LESS likely to see a Public Discussion! So you MIGHT want to delete your comment, and start over with a new Family Discussions which will be visible ONLY to your Family-Group. http://www.geni.com/discussions?discussion_type=private
  
 
<nowiki>[Your-Name Here]</nowiki>
 
<nowiki>[Your-Name Here]</nowiki>

Latest revision as of 01:58, 10 March 2011

Eventually we should be able to either incorporate these to the "knowledge base" or better yet, replace it.

Let's try and keep these arranged by topic, put the complete description in the send-level title, so we can easily jump to them, from the Table-Of-Contents.

Being a Software programmer, I know that sometimes being "lazy" saves a LOT of work. So here is an empty template of such a canned response, to make it easier to ad new ones.

== Title ==

Hello folks,
{comment}

[Your-Name Here]

Geni Curator


Contents

[edit] Discussions

[edit] Public vs. Family

Hello,

just wanted to tell you that you made this a PUBLIC discussion. It can be seen by ALL Geni users (and Google). You especially do not want to write your email address, where spammers can see it.

Your family is actually LESS likely to see a Public Discussion! So you MIGHT want to delete your comment, and start over with a new Family Discussions which will be visible ONLY to your Family-Group. http://www.geni.com/discussions?discussion_type=private

[Your-Name Here]

Geni Curator

[edit] Discussion vs. Message

Hello,

You probably intended this to be a private message, visible only to whoever this is addressed to. Instead you made this a PUBLIC discussion. This means it can be seen by ALL Geni users (and Google). Another type, Family-Discussions can only be seen by family members. So you MIGHT want to delete your comment, and send such a message instead.

You send a message by clicking the "Send Message" link from the menu on right side of their profile. If there is no such link, as is the case here, then this person has most likely NOT joined Geni. You might want to try to contact the manager of this profile.

[Your-Name Here]

Geni Curator

[edit] Tagging

Hello,

are these profiles already in your tree? You'll get much better results if you "tag" the relevant profiles. If you do, this discussion will be visible from the profile itself, and will give people more information and context about them. Additionally, the discussion will be seen by the profile managers. Tagging does NOT work in the subject line.

See Tagging under ==> http://wiki.geni.com/index.php/Glossary#T

[Your-Name Here]

Geni Curator

[edit] Discussions Titles

Hello there,

I see that you recently started a number of discussions about various profiles, all with the same title lines. If you look at the Discussions tab in your profile, you will see that you can NOT tell the discussions apart. This is also true of the general list of Discussions: http://www.geni.com/discussions?discussion_type=general So you and anybody else interested, will have a much better time, if you put some additional info in future titles, such as "Obituary, [relative's name]".

[Your-Name Here]

Geni Curator

[edit] Links in Titles

Hello there,

if you put the link in the actual text, instead of the subject line, then people would be able to click on it, and follow the link. In any case, you're better off putting something more informative in the subject line.

[Your-Name Here]

Geni Curator

[edit] Can't find New discussions

Hello,

If your Discussions list indicates that you have unread Discussions, but you can't find them, this is most likely because you recently added a NON-relative to your family-group by inviting them. In this case, you will also have gained access to any Family-Discussions that they started. But as they may have started them long ago, they won't show in the beginning of your list. Thankfully, you can now find these by going to that person's profile, and looking under Discussions.

[Your-Name Here]

Geni Curator

[edit] GEDCOM

[edit] Can't upload GEDCOM file

Hello,

Gedcom imports have been temporarily suspended. They should resume within a month or three. They were causing MAJOR problems, with people uploading the same COMMON ancestors over and over again.

In the mean time, search Geni for the names of some of your ancestors, you'll be surprised how many of them are already here. So instead of adding them all over again just add the much smaller parts of the tree that are closest to you, and ask to connect up with these shared ancestor. Geni IS, after all, a shared tree.

[Your-Name Here]

Geni Curator

[edit] Search

[edit] Can't find profiles added

Hello,

It can take a couple of days from when a profile is added to Geni, until these get automatically added to the search index. So if your profiles were only added recently, this is why you can't find them yet.

[Your-Name Here]

Geni Curator

[edit] Merges

[edit] Include Collaborators

Hello folks,

the very large number of "merge issues" you see is probably because the list also includes those issues of ALL of you Collaborators. On the top-right side of the page's title, you should see a check-box titled "Include Collaborators". Make sure it is NOT checked. Your list will become much shorter (and do-able), containing only "issues" for profiles that you are a manager of.

[Your-Name Here]

Geni Curator

[edit] Resolving merge issues

Hello folks,

Resolving "merge issues" can be a bit daunting for the beginning user. So here is a detailed guide on how to do that: http://wiki.geni.com/index.php/Resolving_Merge_Issues

[Your-Name Here]

Geni Curator

[edit] Curator Assistance

Hello folks,

If you have pending merges in the historical parts of the shared tree, then feel free to post requests for assistance from Curators. The best place to do so, is in this public Discussion here (you might want to bookmark it): http://www.geni.com/discussions/6000000009835758162

Please do note that

  1. If the other profile in these merges is NOT in the Big-Tree, then Curators can not help you.
  2. We can only merge PUBLIC profiles. We do have the tools to check if a historical profile should be public. But if the profile is too close to present time (later than 1850 or so), then we can't change that. You will have to do so manually yourself, if you have access to these profiles.

[Your-Name Here]

Geni Curator

[edit] Big Tree

Hello folks,

The "big-tree" is really a misnomer. It is really a "FOREST" of many trees mostly interconnected through marriage. There is NO single profile on Geni that has 46 million descendants. I suspect that max number of descendants is probably in the order of only 5 million. My own tree only goes 7 generations back (This is pretty much the AVERAGE on Geni), and I have been in the big-tree for almost 2 years.

This means that there is really NO practical difference between "being in the big-tree" and being in ANY tree. Pretty much every one also has, connected to their own, a tree for their own in-laws, or their parents inlaws (i.e. their grandparents), right? Or their siblings inlaws, etc.That right there, is TWO trees interconnected through marriage!

The one and ONLY way to have a tree that is guaranteed to be forever private, is to NOT EVER invite anybody to join it. Because as soon as they join, it is perfectly THEIR right, to ALSO invite people to their tree. The very moment that another person joins your tree, it become a collaborative tree. Sooner or later, someone will invite someone (who invites someone...) who finds a duplicate of themselves or a relative in the "big-tree", and [THUNDER] you're in the "big-tree". But guess what, as I said above, this really makes NO difference.

SOME people, "in" the big-tree or not, DO share some common ancestors. About a year ago, there were over 500 copies of [[6000000002457013227]] on Geni. Many of these copies had [too common] errors in them. Does this really improve the Geni experience? These people, will therefore find that "their" historical profiles have been merged into the other copies. If you look at that profile, you will notice it has 432 (and counting) managers...

[Your-Name Here]

Geni Curator

[edit] Messages

[edit] Stop notifications

Hello ,

Stopping emails is easy, just change the Notification Settings on your account. See the following link and don't forget to press the Save button.

http://www.geni.com/account_settings/notifications

[Your-Name Here]

Geni Curator

[edit] Collaboration Pool

[edit] Welcome

Hello XXX,

welcome to the Collaboration Pool. Please accept my request to collaborate. Thanks,

[Your-Name Here]

Geni Curator

[edit] Introduction

Hello XXX,

The Collaboration Pool is an informal group of people who's common goal is to resolve their "merge issues". When you join the "pool", you will receive about 400 Requests to Collaborate, from the current members. By accepting these requests, you will be able to resolve merges not only with profiles that the other members manage, but also with profiles managed by THEIR Collaborators (potentially THOUSANDS of additional managers). The bigger the pool gets, the more effective it is! So be sure to invite your family, friends and collaborators too!

You join the pool by adding a comment saying you want to join, to the following Public Discussion: http://www.geni.com/discussions/6000000008539319639 which a more detailed explaining at the beginning. After accepting the initial round of requests, you'll have to follow this discussion, and send similar requests to members that join after you. Good luck with those merges! You might want to send this or a similar message (feel free to copy-paste it) to others you collaborate with.

[Your-Name Here]

Geni Curator

[edit] Other

[edit] Deceased Relative

Hello XXX,

as a general rule, no-one except the user can edit their own profile (unless they specifically enable this, see family members ==> Permissions: http://www.geni.com/account_settings/permissions ).

Regardless of this, if this user is now deceased, you have one of two choices:

  1. Go to this relative's profile. At the bottom of the menu on the right (under Send Message), you should see a link labeled More Actions V. Press that link. At the bottom of the sub-menu that opens is Report, press that selected Deceased as the reason, and Geni Support will contact you.
  2. If you know their log-in information (or have access to their computer), then log-in as them, and under Settings, choose the Close Account option, and choose 'Deceased' as the reason.
  3. Send an email to Geni Support, at help@geni.com and explain the situation.

[Your-Name Here]

Geni Curator

Personal tools