Difference between revisions of "Photo upload"

From Wiki

Jump to: navigation, search
(Troubleshooting Photo Uploads)
(Norton)
Line 28: Line 28:
  
 
=== Norton ===
 
=== Norton ===
 +
 +
Norton Antivirus can conflict with the Advanced Photo Uploader. Note that you should still be able to use the Simple Photo Uploader.
 +
 +
If you use Norton Antivirus and have issues uploading photos, follow the instructions below to resolve the issue.
 +
 +
* Go to Norton Antivirus Tab -> "Settings" -> "Web Browsing"
 +
* Click on the buttons "Internet Worm Protection", then "Configure", then "General Rules", then "Add"
 +
* Click "Allow" and then "Next"
 +
* Select "Connections from other computers" and click "Next"
 +
* Select "Only the computers and sites listed below" and click "Add"
 +
* When the window pops up, choose "individually", enter "*.geni.com", click "OK", click "Next"
 +
* Select "All types of communication" and click "Next"
 +
* Name the rule "Geni", click "Next", click "Finish".
 +
* Click "Okay" and "okay" again to close the settings.
 +
* Once you restart your browser you should be able to upload photos
  
 
== Photo Notifications ==
 
== Photo Notifications ==

Revision as of 22:12, 14 August 2008

This page is intended as a guide to uploading photos to Geni. Please see the photos page for more information on other photo related features

Geni provides unlimited photo uploads for you and your family. When you upload your photos, you can add people, event, date, and location information to your photos to create a rich family history.

Photo Specifications

Geni does a great job of resizing photos or you, but photos with an aspect ratio of 4x3 are ideal. Some common examples of 4x3 aspect ratio are 640x480, 1024x768, 1600x1200, and 2048x1536. If the photo you are adding to Geni is going to be the main photo for the profile, try to make sure that the person's face is in the center of the photo so that their face shows up on their box in the tree.

Geni accepts the following file formats: jpeg, png, and gif.

Uploading Photos

There are two ways to upload your photos to Geni:

  • Simple Photo Uploader Use the simple photo uploader to upload a small number of photos at full resolution, complete with JPEG EXIF data intact. Click on a photo to view it in full resolution.
  • Advanced Photo Uploader Use the advanced photo uploader to quickly upload a large number of photos. You can upload 40 photos at a time with the Advanced Photo Uploader. Your photos will be compressed before uploading.

During the upload process you will have the opportunity to associate the photos with an event, tag the photos, and add captions.

Known Issues

Internet Explorer 7

Microsoft recently released a security update that has caused issues with the Advanced Photo Uploader. If you have installed this recent security update, when you attempt to use the advanced photo uploader, the install message: "Image Uploader ActiveX control is necessary..." will appear, even if you have already installed the uploader. You will not be able to upload photos with the advanced photo uploader.

We are working on a fix and hope to have it released soon. In the meantime, you can continue to use the simple photo uploader.

Norton

Norton Antivirus can conflict with the Advanced Photo Uploader. Note that you should still be able to use the Simple Photo Uploader.

If you use Norton Antivirus and have issues uploading photos, follow the instructions below to resolve the issue.

  • Go to Norton Antivirus Tab -> "Settings" -> "Web Browsing"
  • Click on the buttons "Internet Worm Protection", then "Configure", then "General Rules", then "Add"
  • Click "Allow" and then "Next"
  • Select "Connections from other computers" and click "Next"
  • Select "Only the computers and sites listed below" and click "Add"
  • When the window pops up, choose "individually", enter "*.geni.com", click "OK", click "Next"
  • Select "All types of communication" and click "Next"
  • Name the rule "Geni", click "Next", click "Finish".
  • Click "Okay" and "okay" again to close the settings.
  • Once you restart your browser you should be able to upload photos

Photo Notifications

For information on the Media Digest and Media Comments notifications please view the Notifications page.

Personal tools